Warranty Policy

Last updated: 06/03/2026

Butter Block Ltd products are designed for durability and performance. We stand behind the quality of our products.

1. Limited Warranty

Butter Block Ltd offers a 30-day limited warranty against manufacturing defects.

This warranty covers defects in materials or workmanship under normal use.

2. What Is Covered

The warranty covers:

• Manufacturing defects

• Faults that affect normal use of the product

If a defect is confirmed, we will offer:

• A replacement product, or

• A refund, at our discretion.
  
  

3. What Is Not Covered

The warranty does not cover:

• Normal wear and tear

• Damage caused by misuse or improper use

• Damage caused by modifications or alterations

• Damage resulting from accidents
  
  

4. How to Make a Warranty Claim

To submit a warranty claim, please contact:

Email: sales@butterblock.co.uk

Include:

• Your order number

• Photos showing the issue

• A description of the problem

Our team will review the claim and respond as quickly as possible.